NCC mandates licensees to update contact information for seamless communication

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The Nigerian Communications Commission (NCC) has directed all licensees to ensure their contact information is updated promptly, emphasizing that any changes must be reported within seven days of occurrence.

This directive was outlined in a statement by Reuben Muoka, the NCC’s Director of Public Affairs, citing the Licensing Regulations 2019 as the basis for the requirement. According to the statement, the updates are crucial for maintaining effective regulatory oversight and ensuring seamless communication between the Commission and licensees.

To comply, licensees are required to submit the following details via the NCC’s eServices platform at https://eservices.ncc.gov.ng on or before January 9, 2025:

  • Physical Address: The principal place of business, including postcode, geographic coordinates, and landmarks.
  • Mailing Address: If different from the physical address.
  • Email Addresses: Current and active email contacts.
  • Telephone Numbers: Updated and reachable contact numbers.
  • Contact Personnel Details: Names and details of relevant personnel.

The Commission issued a stern warning that failure to provide accurate and locatable physical address details would attract appropriate sanctions.

This move underscores the NCC’s commitment to enhancing regulatory effectiveness and ensuring that licensees remain accessible for correspondence and compliance monitoring.

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